Terms of Service
Last updated: May 20, 2026
These Terms of Service ("Terms") govern your use of roomberry.us (the "Site") and any purchases you make. The Site is operated by Brehmwood Creative LLC ("Roomberry", "we", "us", or "our"), a Tennessee limited liability company. By accessing the Site or placing an order, you agree to these Terms.
1. Eligibility
You must be at least 18 years old or have parental or guardian consent to use the Site or place an order. By ordering, you confirm that the billing and shipping information you provide is accurate.
2. Products & Hand-Crafted Nature
Every Roomberry product is hand-crafted to order in our Claremont, California studio. Small variations in color, finish, and dimension are part of the character of hand-made décor and are not defects. Product images are representative; final pieces may differ slightly. Made-to-order means production starts after you order — please allow 4–8 business days before your item ships.
3. Orders, Pricing & Payment
All prices are in U.S. dollars (USD) and exclude shipping. We reserve the right to refuse or cancel any order for reasons including stock issues, pricing errors, payment problems, or suspected fraud. If we cancel an order after payment, we refund you in full. Sales tax is added at checkout where required by state law. Accepted payment methods are displayed at checkout.
4. Shipping
We ship to all 50 U.S. states via USPS and UPS Ground. Shipping costs are calculated at checkout based on destination ZIP code and package weight. Once shipped, transit times are typically 3–7 business days. We do not ship internationally from this Site; for orders outside the U.S., please visit roomberry.de. Detailed shipping terms are in our Shipping Policy.
5. Returns & Refunds
We offer a 60-day return guarantee on unused, resellable items. Full terms, exclusions (e.g., custom or personalized items), and return shipping responsibilities are in our Return Policy. Refunds are processed within 14 business days of receipt to the original payment method.
6. Intellectual Property
All content on the Site — including product designs, photographs, text, logos, and the Roomberry brand — is the property of Brehmwood Creative LLC or its licensors and is protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission. Some product designs are licensed from third-party designers; their rights are reserved.
7. User Conduct
You agree not to use the Site for unlawful purposes, not to attempt to access non-public areas, not to interfere with Site operation, and not to submit false or misleading information.
8. Disclaimers
The Site and products are provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Some states do not allow certain disclaimers, in which case the disclaimers apply to the extent permitted.
9. Limitation of Liability
To the maximum extent permitted by law, Roomberry's total liability for any claim arising from your use of the Site or a product purchase is limited to the amount you paid for the product giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
10. Indemnification
You agree to indemnify and hold harmless Brehmwood Creative LLC, its members, employees, and agents from any claims, losses, or expenses (including reasonable attorney's fees) arising from your breach of these Terms or your misuse of the Site.
11. Governing Law & Disputes
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-laws principles. Any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in Davidson County, Tennessee, and you consent to personal jurisdiction in those courts. Nothing in these Terms limits your right to pursue claims in small-claims court where available.
12. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top reflects the latest version. Continued use of the Site after changes means you accept the revised Terms.
13. Contact
Brehmwood Creative LLC
1011 Gillock Street, P.O. Box 160017
Nashville, TN 37216
United States
Email: info@roomberry.com
