Return & Refund Policy

Last updated: May 20, 2026

60-day return guarantee. No questions asked.

60-Day Return Window

If you change your mind about a Roomberry order, you have 60 days from delivery to send it back. We refund the full purchase price (excluding original shipping costs) within 14 business days of receiving your return.

How to Return

1. Email info@roomberry.com with your order number.
2. Pack the item in its original packaging if possible.
3. Ship to: Brehmwood Creative LLC
   1011 Gillock Street, P.O. Box 160017
   Nashville, TN 37216
   United States

What's Eligible

• ✅ Any unused product in resellable condition
• ✅ Products that arrived damaged or defective (we cover return shipping)
• ❌ Custom or personalized made-to-order items
• ❌ Items with damage caused by improper use

Return Shipping

Standard returns: customer covers shipping (typically $8–$20 USPS Priority). Damaged or defective items: we cover return shipping — email us first for a prepaid label.

Full Return Policy and the printable Model Withdrawal Form are on our Return Policy page.